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Terms Of Service

Welcome to DesignX. By accessing or using our website, services, or digital products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By using our website or services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please discontinue using our website or services.

2. Services Provided

DesignX offers digital marketing and creative services, including but not limited to:

  • Social media management

  • Branding & graphic design

  • Website development

  • Digital advertising

  • Content creation

  • Marketing strategy

All services are delivered digitally unless stated otherwise.

3. Client Responsibilities

Clients are responsible for:

  • Providing accurate information

  • Sharing necessary content, approvals, and assets on time

  • Responding promptly to queries to avoid project delays

DesignX is not liable for delays caused by incomplete or late client inputs.

4. Payments & Billing

All payments must be made as per the agreed package or invoice terms.
Work will begin only after the initial payment or full payment (depending on the service).

Late or incomplete payments may result in project delays or temporary service suspension.

5. Intellectual Property

All designs, creatives, strategies, and materials developed by DesignX remain our intellectual property until full payment is received.
After full payment:

  • You receive rights to use the final approved deliverables.

  • Raw files, if required, may be provided at an additional cost.

DesignX may use completed work for portfolio or promotional purposes unless mutually agreed otherwise.

6. No Guarantee of Results

While we use proven strategies and best practices, digital marketing results vary.
We do not guarantee:

  • Specific results

  • Exact leads/sales

  • Timeline-specific outcomes

Performance depends on multiple external factors beyond our control.

7. Revisions & Scope of Work

Each project includes a fixed number of revisions as per the package.
Additional revisions or out-of-scope requests will incur extra charges.
Any change in project scope must be mutually agreed upon before execution.

8. Cancellation & Refund Policy

Due to the nature of digital services, all payments made are non-refundable.
If you choose to discontinue services:

  • No refunds will be issued

  • Partially completed work will be provided only at DesignX’s discretion

A separate Refund Policy can be added upon request.

9. Third-Party Tools & Platforms

DesignX may use third-party tools such as Meta Ads, Google Ads, Canva, hosting services, analytics tools, etc.
We are not responsible for downtime, errors, or issues related to third-party platforms.

10. Privacy

Your personal data is handled according to our Privacy Policy, which explains how we collect, use, and protect your information.

11. Limitation of Liability

DesignX shall not be liable for:

  • Loss of profits

  • Loss of data

  • Technical issues

  • Business interruption

  • Any indirect, incidental, or consequential damages

Our liability is limited to the amount paid by the client for the specific service.

12. Modifications to Terms

We may revise or update these Terms at any time. Updated terms will be posted on this page with a new “Last Updated” date. Continued use of our services after changes indicates acceptance.

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